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Frequently asked questions

How does dress hire work?

Choose your dress, select your event date, and complete your booking. We'll send your dress before your event, and once you're finished, simply return it using the prepaid return satchel or via local pickup.

Is the $80 bond refundable?

Yes! A refundable $80 security bond is required with every hire. Your bond will be refunded once your dress is returned on time and in its original condition.

When will I receive my dress?

For postal hires, your dress will arrive before your event date. Local pickup customers will receive collection details once their booking has been confirmed.

What if the dress doesn't fit?

We recommend checking the size guide on each product page before booking. If you're unsure, feel free to contact us before placing your order. We also offer a Postal Try-On service for selected dresses.

How do I return my dress?

Simply place your dress back into the provided return satchel and lodge it with Australia Post on your agreed return date, or return it via local pickup if arranged.